StitchFix touts itself as your “personal online stylist,” a shopping solution for busy women. They mail new styles straight to your home, and you keep what you want. But is it everything you’ve ever hoped a personal shopper could be?
To start receiving StitchFix boxes, you fill out their “style quiz.” It asks for your sizes, your preferences, your tastes and your price range. When I filled mine out, I tried to be as specific as possible. I don’t typically wear pants that aren’t jeans. I almost never wear brown. I like prints, wear a lot of black, don’t need sweaters, and prefer affordable pieces. And then, I waited.
My first box received a grade of B. There was a cute pink purse, but I didn’t need it. A pretty floral print blouse that I kept. A pair of distressed jeans I didn’t need. A black and white skirt that didn’t fit. And a cardigan that felt pretty itchy. For a first try, I was happy enough.
After receiving the first box, I contacted my stylist with some modifications. Don’t send me jeans, I have enough. Send me pieces that are a bit more trendy. And then, I waited.
When my second box arrived, I was horrified. Sweaters. So many boring sweaters — a snooze-worthy white crewneck, a striped tunic, a chunky cardigan. Nothing trendy, nothing cool. Just boring sweaters. Everything went back.
I decided to give StitchFix one more shot. I let the stylist up the price point to something more substantial, and made some requests (a party dress, a work dress, etc.). And then, I waited.
The box arrived, and it was perfect. There wasn’t an item in the box I didn’t like — a Bailey44 dress with a cut-out shoulder, an ivory Barbour sweater, an eggplant-colored sheath dress. There was just one problem, the grand total of the box was just under $2,000. And while everything in the box was nice, nothing in it rose to the level of necessity. It was about then that I realized StitchFix wasn’t for me.
Bottom line, when your box is disappointing, it’s like having Christmas Morning ruined by finding out every present contains socks. When your box is great, you have to decide what you can really afford and send pieces you like back. And when it takes a lengthy quiz, several e-mails, and upping your price point to the highest they offer to get pieces you love, it just doesn’t seem worth it.
Several readers suggested I try Trunk Club instead, when I posted my initial review to an Instagram story. I visited their showroom in D.C. and ended up with a few lovely pieces. I’m in the process of ordering my first box (I like that I can see the pieces before she send them), and will report back.
All the pieces featured on Saw It on Social are purchased by me with my money. No sponsorships are solicited or accepted. Sometimes the products are great, sometimes not.